Updating NFO software

Current Status
The current release: Version 2.4i (as of 7/4/2002)
An update from 2.4a available.

NFO Software Guide

NFOUpdater Instructions

 

We encourage you to print the instructions for downloading and installing the Nomination Forms Online updater from our website. [PDF]

Click here to get a copy of the instructions for updating NFO.


Overview of Update

 

1. Determine whether you have version 2.4i (or version 2.4a) of the software. See your manual. If you do have 2.4 then continue. If you have an earlier version, you will need to use the earlier update and install it first.

2. Click on the updater at right and it will download onto your computer.

3. On your machine click on the UpdateNFO2-4i.exe file and it will unpack itself into a folder on your c: drive called DownloadNFO.

4. In the DownloadNFO folder click on the Updater file and it will unpack and install all of the new components. You need not do anything else.

Update Center

Update to version 2.4i
minor changes 7/4/2002

 

NFO Updater and User Information packet combined (about 300k in self-extracting archive)

NFO Update Instructions - More detailed instructions on updating your NFO software.[PDF]

Update to version 2.4a, from version 2.3
major changes 3/17/2002

 

NFO Updater and User Information packet combined (about 25MB in self-extracting archive)

NFO Update Instructions - Instructions on updating your NFO software, while protecting your information.[PDF]


To download the full NFO 2.4i version, click here to return to the
Download Center
NFO Help Desk

Special Note on Hours of Operation

 

The CallNFO Help Desk has reduced its operations.
Having met its goals and extended its operations one year past the original project deadline, we have closed down the operation of the 800-service and staffed desk operations. You can still contact the help desk through email. See below.

Contact CallNFO:

 

Via email:

helpnfo@whitehouse2001.org

 

Special Note on Downloading

A user has reported that his browser tried to launch NFO immediately after downloading, but could not find the file, thus, generating an error message.
What has happened? What to do about it?
Your browser has successfully downloaded NFO, but it has lost track of the installer/updater file. So, use Windows Explorer to search for the file "InstallNFO" or "UpdateNFO" (depending on what you did). When Explorer locates that file, note its location, then highlight and copy the found file. Create a new directory on the C: drive, i.e., C:/DownloadNFO/. Go into that new directory and paste the found file.
Then, double clicking on the newly relocated file will launch the installer/updater. Of course, contact us if this procedure doesn't work.

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Permission to cite freely from these materials is granted provided the following credit is retained: Taken from the White House Transition Project archives, WhiteHouseTransitionProject.org, ©1999-2004.